You are a new brand eager to connect with customers online and need help planning your user experience and content strategy. To succeed, you need the right technology, processes, and timelines. It's important to have support and tools to meet your multi-channel needs. I can assist you in developing your message, aligning your strategy, creating a structure for evaluation and improvement, and organizing your content calendar.

If your brand has been around for a while and has some marketing and merchandising efforts, but lacks organization and a user experience (UX) plan, I can help. I'll strengthen your omni-channel basics, review your market position, analyze your competition, and improve your UX strategy. Let's ensure you reach your customers effectively everywhere they are.

I’ve helped large, established brands that have established business verticals, each handling separate digital channels like social media, digital retail displays, and online ordering. Despite being leaders in their category, they lack a unified user experience and digital strategy, and their teams use different planning tools. It’s important to create a digital-first system from the start of the development process. If you’re feeling lost and unsure where to start, I have experience with major global brands. We can tackle this together!